How Lavni supports payers in mental health

Lavni Team · February 5, 2025

Health plans carry a lot of weight.

You must give people real access to care, watch costs, and protect against fraud and waste.

Mental health makes this even harder. It is hard to measure. It is easy to document badly. And it can be slow to see change.

Lavni was built to make this easier. We focus on Medicaid-first mental health care, while also working with Medicare and commercial plans. We help payers see value, not just volume.


What payers need from mental health partners

Most payers tell us they want three simple things:

  • Members can find care fast
  • Care quality is real, not just a buzzword
  • Claims and records are clean, honest, and audit-ready

Our job at Lavni is to support all three at the same time.


Expanding access for Medicaid and other plans

Lavni is a Medicaid-first online therapy platform. We have:

  • 185+ licensed clinicians
  • 23,000+ completed sessions
  • Active operations in North Carolina, Georgia, and Virginia

People use Lavni to:

  • Find in-network therapists
  • Book online visits that fit their schedule
  • Use Medicaid, Medicare, and major commercial plans

This means your members can get care in days instead of months, often with copays as low as $0 on Medicaid.


Building value-based mental health care

Payers need more than "someone had a visit." You need to know if care is working.

Lavni collects standard clinical measures over time, such as:

  • PHQ-9 for depression
  • GAD-7 for anxiety
  • PCL and similar tools for trauma

Scores are tracked across visits so you can see:

  • Symptom change for one member
  • Trends across a group, plan, or program

This makes it easier to:

  • Compare programs
  • Support value-based contracts
  • Show that better mental health care can also mean fewer high-cost crises over time

Clear billing and cleaner data

Good mental health care still fails if the data is messy.

Lavni's platform:

  • Guides therapists to use the right codes and documentation
  • Helps verify member eligibility before sessions
  • Supports prior authorization workflows where needed
  • Sends clean claims through our billing and clearing processes

The goal is simple: fewer denials, fewer surprises, and better aligned incentives for everyone.


Fraud, audits, and trust

Payers also worry about fraud and abuse.

Lavni takes this seriously. For each session, we keep detailed session metadata, such as:

  • Who the clinician is
  • Who the member is
  • When the session happened
  • The state and type of visit (video, phone, in-person)
  • The codes used for billing

This data is:

  • Encrypted and access-controlled
  • Logged so that changes are tracked
  • Anchored as metadata on a public blockchain, so that the core session record cannot be quietly changed later

This creates an immutable audit trail. If there is ever a question, we can show:

  • Clear logs of visits
  • Linked documentation
  • A one-click audit bundle for review

The goal is not to add fear. The goal is to give payers, regulators, and members a higher level of trust.


How Lavni works with payers

Lavni can work with health plans in several ways:

  • As a focused Medicaid mental health network partner
  • As a digital front door to in-network therapists
  • As a data and reporting partner for value-based pilots

We can share:

  • De-identified outcome trends
  • Utilization patterns
  • Insights about what helps members stay in care

Our team includes clinicians, data experts, and people who have lived through the broken parts of the system. We care about both human stories and hard numbers.


What comes next

If you are a payer leader, you may be asking:

  • Can this help my members get care faster?
  • Can this give me cleaner data?
  • Can this reduce fraud risk and support value-based care?

Our answer is yes. And we are happy to prove it.

You can learn more here:

We would be glad to walk through real cases, data, and a simple pilot plan. The goal is simple: members get better care, and you get clearer proof that it works.