If you are a therapist, you probably did not go into this work to chase claims, fix codes, or sit on hold with payers.
Still, billing is how you keep your doors open. When claims get denied or delayed, it hurts your income and your time with clients.
Lavni was built to make billing easier, especially for Medicaid and other insurance plans. Here is how we support therapists so you can focus more on care and less on paperwork.
What billing looks like without support
Many therapists tell us that billing feels like a second job. Without help, you may have to:
- Check each client's benefits by phone
- Guess which codes a payer will accept
- Resend claims after rejections
- Track unpaid balances by hand
This leads to late payments, stress, and time taken away from clinical work. Our goal at Lavni is to remove as much of that load as possible.
Checking coverage and benefits up front
Before sessions begin, Lavni helps check a client's coverage and benefits. Our systems and team:
- Confirm that the plan is active
- Check if you are in-network
- Look at copays, coinsurance, and visit limits
This means you and the client have a clear idea of what the plan will pay and what the client may owe. You are not walking into sessions blind or guessing about coverage.
Clean claims and fewer denials
Lavni helps you send "clean claims," which means they are filled out the way payers expect. We support you with:
- The right diagnosis and procedure codes for the service you provide
- Correct links between CPT codes, modifiers, and place-of-service
- Required details like date, time, and session length
When claims go out clean, payers are more likely to pay them quickly. You spend less time fixing mistakes and more time seeing clients.
Medicaid and complex payer rules
Medicaid can be powerful, but the rules are often strict. Different plans and states have different rules for:
- Units per week or month
- Prior authorizations
- Session types (individual, family, group)
Lavni focuses on Medicaid first. We build our workflows around these rules so that it is easier for you to stay in bounds. When we support you with this, it lowers the risk of denials and overpayments.
Tracking claims and getting paid on time
Once a claim is sent, you should not have to wonder where it is. Lavni helps you:
- See which claims are pending, paid, or denied
- Spot patterns, like a payer that often underpays a code
- Follow up on denials with clear reasons
We also support regular payouts so you are not guessing when money will hit your account. When cash flow is more steady, it is easier to plan for your practice and your life.
Audit-ready notes and secure records
Payers and regulators expect clear, accurate records. With Lavni, your notes and billing data live together in a secure system. We help you:
- Capture the key details each payer expects in a note
- Keep session dates, times, diagnoses, and codes lined up
- Store records in an encrypted, tamper-resistant way
If there is ever an audit, you are not hunting through boxes or loose files. You can show a clear record of what was done, when, and why. This lowers risk and builds trust with payers over time.
Supporting value-based care and outcomes
More payers want to see that care is working, not just that a session happened. Lavni helps you collect simple outcome measures, such as:
- PHQ-9 for depression
- GAD-7 for anxiety
- PCL-5 for trauma symptoms
Over time, you and payers can see how scores change. This makes it easier to show that your work is helping clients feel better, which supports value-based care conversations in the future.
How therapists get started with Lavni
If you are tired of handling billing alone, Lavni can help. We combine:
- Practice management tools
- AI-supported documentation
- Automated insurance billing, with a focus on Medicaid
You can read more about our tools for clinicians here: Lavni for therapists.
When you are ready to take the next step, you can visit our therapist onboarding page: Therapist onboarding.
You do not have to choose between helping people and getting paid. With the right billing support, you can do both.